Patient Access Coordinator - Growth & Front Desk Support

PT Solutions Physical Therapy; Adairsville (GA); In loco; USD 22.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay incentives

Professional development opportunities

Career progression across a nationwide

PTO & Sick Leave or EIB accrual

Reimbursement for endurance race entry

Descrizione del lavoro

PT Solutions Physical Therapy is seeking a Patient Access Coordinator in Adairsville, GA to be the first contact for patients, handling check-in/check-out, payments, and documentation. You’ll support clinic operations and ensure a positive, efficient patient experience.

The role emphasizes accurate information handling, teamwork with therapists, and adherence to HIPAA and billing processes. Growth and development are highlighted, with incentives and PTO offered.

Competenze

• Strong communication and customer service skills.
• Ability to multitask and prioritize effectively in a busy clinic environment.
• High level of accuracy and attention to detail.
• Ability to collect payments and discuss financial responsibility confidently.
• Proficiency in Microsoft Office and comfort using multiple software systems.

Mansioni

• Greet patients, manage check-in/check-out, verify information, and schedule follow-up appointments.
• Handle payments, explain financial responsibilities, and maintain accurate daily financial records.
• Support clinic operations by managing phones, schedules, referrals, and EMR documentation.
• Deliver a positive patient experience by assisting with questions and addressing concerns professionally.
• Ensure compliance with HIPAA, insurance processes, and accurate documentation standards.
• Collaborate with therapists and internal teams to coordinate care and resolve access or scheduling issues.
• Assist with clinic operations, special projects, and provide coverage support as needed.

Conoscenze

Strong communication

Customer service

Multitasking

Attention to detail

Microsoft Office

Formazione

High School or GED

Strumenti

EMR systems

Scheduling platforms

Descrizione del lavoro

PT Solutions Physical Therapy is seeking a Patient Access Coordinator in Adairsville, GA to be the first contact for patients, handling check-in/check-out, payments, and documentation. You’ll support clinic operations and ensure a positive, efficient patient experience.

The role emphasizes accurate information handling, teamwork with therapists, and adherence to HIPAA and billing processes. Growth and development are highlighted, with incentives and PTO offered.