Patient Access & Front Desk Experience Coordinator

PT Solutions Physical Therapy; Dallas (GA); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Professional development

Performance incentives

Career progression

Job summary

PT Solutions Physical Therapy seeks a Patient Access Coordinator to greet patients, manage check-in/out, verify details, and schedule follow-ups. You will handle payments and support clinic operations while maintaining accurate records in the EMR system.

Training occurs at the Hiram clinic; the full-time role will be located near Paulding Hospital as it opens, with ongoing professional development and a nationwide practice.

Qualifications

• High School diploma or GED required.
• 1–2 years of customer service or healthcare front office experience preferred.
• Experience using EMR systems and scheduling platforms strongly preferred.
• Must meet all compliance, background check, and onboarding requirements.

Responsibilities

• Greet patients and manage check-in/check-out.
• Verify information, schedule follow-ups, and handle payments.
• Support clinic operations: phones, referrals, and EMR documentation.
• Deliver a positive patient experience and address concerns professionally.
• Ensure HIPAA compliance and accurate documentation.

Skills

Communication

Multitasking

Attention to detail

Payments processing

MS Office

Customer service

HIPAA compliance

Teamwork

Education

High School Diploma or GED

Tools

EMR systems

Scheduling platforms

Microsoft Office

Job description

PT Solutions Physical Therapy seeks a Patient Access Coordinator to greet patients, manage check-in/out, verify details, and schedule follow-ups. You will handle payments and support clinic operations while maintaining accurate records in the EMR system.

Training occurs at the Hiram clinic; the full-time role will be located near Paulding Hospital as it opens, with ongoing professional development and a nationwide practice.