Patient Access & Front Desk Care Coordinator

Talentify; Omaha (NE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Holidays and PTO

Benefits package

401k plan

Parental leave

Referral bonus

Mentorship program

Job summary

Hanger, Inc. is seeking a Front Desk/Receptionist to ensure a seamless experience for patients and staff. You will greet patients, collect information, and support front office operations at the clinic.

The role emphasizes strong communication, accuracy in records, and familiarity with medical front office procedures. A valid driver’s license is required, with on-site work expectations in a healthcare setting.

Qualifications

• High school diploma or equivalent required.
• Less than one year of customer service, administrative or related experience required.
• Receptionist experience or medical front office procedures preferred.
• Must have, or be eligible to obtain, a valid driver’s license and driving record.

Responsibilities

• Greet and assist patients at the front desk, provide wait time information and handle inquiries at reception.
• Verify and update patient demographics and insurance details during check-in; handle walk-in registrations.
• Collect patient payments including deductibles, copays and co-insurance at the front desk.
• Coordinate follow-up appointments including casts, measurements, delivery and prosthetic care plans.
• Serve as liaison for clinic services, providing information on patient experience programs and resources.
• Collaborate with Revenue Cycle Management to obtain necessary patient information.
• Maintain accurate electronic health records for all patients.

Skills

Interpersonal communication

Oral communication

Written communication

Computer proficiency

Education

High school diploma

Tools

Windows

Email

Job description

Hanger, Inc. is seeking a Front Desk/Receptionist to ensure a seamless experience for patients and staff. You will greet patients, collect information, and support front office operations at the clinic.

The role emphasizes strong communication, accuracy in records, and familiarity with medical front office procedures. A valid driver’s license is required, with on-site work expectations in a healthcare setting.