Patient Access & Scheduling Coordinator

Talentify; Henderson (NV); On-site; USD 37,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation package

8 paid national holidays + 4 floating

Paid time off for vacation and sick

Medical, Dental, Vision benefits

401k retirement plan

Parental bonding leave

Referral bonus program

Mentorship programs

Job summary

Hanger, Inc. is seeking a front desk receptionist to ensure a seamless patient experience at the clinic level. You will greet patients, verify details, handle payments, and coordinate follow-up appointments with a patient-centric approach.

The role emphasizes strong communication, basic computer skills, and the ability to work with diverse patient populations in a medical front office setting.

Qualifications

• High school diploma or equivalent.
• Less than one year of customer service or related experience.
• Experience in a receptionist or medical front office preferred.
• Must have or be eligible to obtain a valid driver’s license.

Responsibilities

• Greet and assist patients at the front desk, provide wait time information and answer inquiries.
• Verify and update patient demographics and insurance details at check-in; handle walk-in registrations.
• Collect patient payments including deductibles, copays, and coinsurance at the front desk.
• Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans.
• Serve as liaison for clinic services and information on patient experience programs and resources.
• Collaborate with the Revenue Cycle Management team to obtain necessary patient information.
• Maintain accurate electronic health records for all patients.

Skills

Interpersonal skills

Oral communication

Written communication

Typing 30 wpm

Customer service

Education

High school diploma or equivalent

Tools

Windows-based software

Office equipment

Job description

Hanger, Inc. is seeking a front desk receptionist to ensure a seamless patient experience at the clinic level. You will greet patients, verify details, handle payments, and coordinate follow-up appointments with a patient-centric approach.

The role emphasizes strong communication, basic computer skills, and the ability to work with diverse patient populations in a medical front office setting.