Patient Access & Front Desk Care Coordinator

Hanger, Inc.; Highlands Ranch (CO); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Competitive compensation

8 Paid Holidays

Sick and Vacation PTO

Medical, Dental, and Vision Benefits

401k Retirement Plan

Parental leave

Referral bonus

Mentorship programs

Job summary

Hanger, Inc. in Colorado is seeking a front desk receptionist to ensure a seamless patient experience. You will greet patients, verify insurance, process payments, and coordinate appointments across prosthetic and orthotic services.

Ideal candidates have customer service exposure in medical front office settings, strong communication, and computer proficiency. This full-time role offers benefits and a state-compliant pay range.

Qualifications

• High school diploma or equivalent required.
• Less than one year of customer service or related experience required.
• Experience in a receptionist position or medical front office procedures preferred.
• Must have, or be eligible to obtain, a valid driver’s license and driving record per policy.

Responsibilities

• Greet and assist patients at the front desk, providing information on wait times.
• Verify and update patient demographics and insurance details during check-in; handle walk-in registrations.
• Collect patient payments, including deductibles, copays, and coinsurance at the front desk.
• Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans.
• Serve as a liaison for clinic services, offering information on patient experience programs and resources.
• Collaborate with the Revenue Cycle Management team to obtain necessary patient information.
• Maintain accurate and complete electronic health records for all patients.

Skills

Interpersonal skills

Communication skills

Typing 30 wpm

Customer service experience

Education

High school diploma

Tools

Windows-based software

Office equipment

Job description

Hanger, Inc. in Colorado is seeking a front desk receptionist to ensure a seamless patient experience. You will greet patients, verify insurance, process payments, and coordinate appointments across prosthetic and orthotic services.

Ideal candidates have customer service exposure in medical front office settings, strong communication, and computer proficiency. This full-time role offers benefits and a state-compliant pay range.