Patient Access & Financial Counselor

Banner Health; Sun City (AZ); On-site; USD 25,000 - 33,000; Full time

Job summary

Banner Health is seeking a Front Office PFS Representative in Sun City, AZ. You will greet patients, verify insurance, schedule visits, and collect payments, contributing to a smooth patient flow.

Responsibilities include data entry, check-in, and coordinating with care teams to ensure accurate records and timely service delivery. Monday–Friday daytime shift with professional interactions in a fast-paced setting.

Qualifications

• High school diploma or GED required.
• Experience in patient financial services or insurance workflows preferred.
• Strong written and verbal communication; attention to detail.

Responsibilities

• Answer phones and schedule appointments for Banner Health locations.
• Verify insurance information and assist with registration and check-in.
• Collect patient liability and explain payment options to patients.
• Enter payments/charges and reconcile daily transactions.
• Provide excellent customer service and maintain patient records.
• Assist with basic front desk duties and support care team as needed.

Skills

Customer service

Communication skills

Data entry

Phone etiquette

Multitasking

Education

High school diploma

Tools

MS Office

Job description

Banner Health is seeking a Front Office PFS Representative in Sun City, AZ. You will greet patients, verify insurance, schedule visits, and collect payments, contributing to a smooth patient flow.

Responsibilities include data entry, check-in, and coordinating with care teams to ensure accurate records and timely service delivery. Monday–Friday daytime shift with professional interactions in a fast-paced setting.