Evening Patient Access Specialist – Front Desk & Insurance

Banner Health; Glendale (AZ); Vor Ort; USD 42.000 - 60.000; Vollzeit

Benefits dieser Stelle

Night shift differential 18%

Full benefits for part-time positions

Zusammenfassung

Banner Health in Glendale, AZ seeks a Patient Access Services Representative to greet patients, verify insurance, and complete registrations with a focus on accuracy and compassionate service.

You will collaborate with clinical teams to improve patient flow, provide financial counseling, and ensure compliant documentation across multiple systems. Prior front-office healthcare experience is preferred, with training provided as needed.

Qualifikationen

• High school diploma or GED required.
• Customer service or patient financial services experience preferred.
• Strong interpersonal, oral, and written communication skills.

Aufgaben

• Greet patients and verify identity to ensure safety and accurate registration.
• Verify insurance benefits and eligibility and collect patient liability.
• Process patient registration quickly and accurately while maintaining compliance.
• Provide financial counseling and explain payment options to patients and families.
• Document accurately in the EHR and related systems to minimize denials.
• Coordinate with clinical teams to optimize patient flow and experience.

Kenntnisse

Customer service

Communication

Emotional IQ

Detail-oriented

Tech-savvy

Ausbildung

High School Diploma or GED

Jobbeschreibung

Banner Health in Glendale, AZ seeks a Patient Access Services Representative to greet patients, verify insurance, and complete registrations with a focus on accuracy and compassionate service.

You will collaborate with clinical teams to improve patient flow, provide financial counseling, and ensure compliant documentation across multiple systems. Prior front-office healthcare experience is preferred, with training provided as needed.