Patient Financial Services Front Desk Specialist

Banner Health Corporate; Phoenix (AZ); On-site; USD 21,000 - 30,000; Full time

Job summary

Banner Health Corporate in Phoenix, AZ is seeking a Front Desk Patient Financial Services Representative to support patient flow, scheduling, and registration in a busy clinic environment. You'll verify insurance, collect patient liabilities, provide financial guidance, and post payments at the point of service, while upholding privacy and compliance standards in a fast-paced team setting.

Onsite schedule Monday through Friday with multiple clinic locations, offering opportunities for growth

Qualifications

• High school diploma or GED required.
• Strong interpersonal, oral, and written communication skills.
• Ability to manage multiple tasks and prioritize in a fast-paced environment.
• Experience in patient financial services or medical billing is preferred.

Responsibilities

• Answer phones and schedule patient appointments.
• Register patient and insurance information and collect signatures.
• Verify insurance coverage and post payments accurately.
• Provide financial guidance to patients to maximize reimbursement.
• Maintain compliance with policies and HIPAA.

Skills

Customer service

Multitasking

Communication

Phone etiquette

Data entry

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Database basics

Job description

Banner Health Corporate in Phoenix, AZ is seeking a Front Desk Patient Financial Services Representative to support patient flow, scheduling, and registration in a busy clinic environment. You'll verify insurance, collect patient liabilities, provide financial guidance, and post payments at the point of service, while upholding privacy and compliance standards in a fast-paced team setting.

Onsite schedule Monday through Friday with multiple clinic locations, offering opportunities for growth