Patient Access & Billing Specialist

Banner Health; United States; On-site; USD 25,000 - 33,000; Full time

Job summary

Banner Health is seeking a Front Office/PFS Representative in Sun City, AZ. You will be the first point of contact for patients, handling check-in/out, scheduling, insurance verification, and payments while maintaining patient records and delivering excellent service.

The role emphasizes strong communication, multitasking in a fast-paced setting, and collaboration with the care team to ensure a positive patient experience. Schedule: Mon-Fri, 8:30a-5p.

Qualifications

• High school diploma or equivalent required.
• Experience in patient financial services or insurance processes preferred.
• Ability to manage multiple tasks with minimal supervision.
• Strong interpersonal, oral, and written communication skills.

Responsibilities

• Greet patients and visitors, check in/out, and schedule appointments.
• Verify insurance eligibility and obtain pre-certifications as needed.
• Collect payments and explain financial policies to patients.
• Enter data, maintain records, and balance cash as required.
• Answer phone calls and assist with patient records and requests.

Skills

Customer service

Data entry

Interpersonal skills

Communication

Education

High school diploma / GED

Tools

Office software

Billing software

Job description

Banner Health is seeking a Front Office/PFS Representative in Sun City, AZ. You will be the first point of contact for patients, handling check-in/out, scheduling, insurance verification, and payments while maintaining patient records and delivering excellent service.

The role emphasizes strong communication, multitasking in a fast-paced setting, and collaboration with the care team to ensure a positive patient experience. Schedule: Mon-Fri, 8:30a-5p.