Patient Access & Registration Specialist—Compassionate Care

Mercy; Rogers (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition assistance

Retirement plans

Job summary

Mercy is seeking a Patient Access Representative who will be the first point of contact for patients, delivering compassionate service in line with Mercy standards.

You will facilitate entrance into Mercy facilities, including scheduling, registration, verification of benefits, pre-certification and financial clearance. You will ensure accurate patient data and maintain knowledge of insurance carriers and guidelines.

Qualifications

• 1–3 years clerical and customer service experience preferred.
• Experience with medical terminology and insurance plans preferred.
• High School diploma required; some college helpful.

Responsibilities

• Facilitate scheduling, registration, and pre-certification for patients.
• Verify benefits and obtain financial clearance including pre-visit collection.
• Maintain accurate patient data in the record with attention to detail.

Skills

Customer service

Communication skills

Attention to detail

Organizational skills

Ability to work under stress

Education

High School diploma

Some college helpful

Tools

Medical terminology

Insurance systems

10-key calculator

Computer systems

Job description

Mercy is seeking a Patient Access Representative who will be the first point of contact for patients, delivering compassionate service in line with Mercy standards.

You will facilitate entrance into Mercy facilities, including scheduling, registration, verification of benefits, pre-certification and financial clearance. You will ensure accurate patient data and maintain knowledge of insurance carriers and guidelines.