Patient Access & EHR Specialist

Advocate Health Care; Chicago (IL); On-site; USD 22,000 - 30,000; Full time

Job summary

Advocate Health Care in Chicago seeks a detail-oriented Patient Access Specialist to support front-desk registration, collect and verify patient demographics and insurance information, and explain financial responsibilities at the point of service. The role emphasizes HIPAA compliance, excellent customer service, and accurate data entry within EPIC EMR.

Candidates should be proficient with insurance verification tools and Microsoft Office, able to multitask in a fast-paced environment, and

Qualifications

• HIPAA compliance and patient privacy understanding.
• Strong customer service skills in a high-volume environment.
• Proficiency with insurance verification/eligibility tools and EMR systems.

Responsibilities

• Register and check in patients; collect demographic, insurance, and payment information.
• Explain financial responsibilities and discuss payment options with patients.
• Maintain HIPAA compliance and protect patient confidentiality at all times.
• Assist patients with directions, transportation needs and language support as required.
• Monitor EHR work queues and follow department processes.

Skills

HIPAA compliance

Customer service

Insurance verification

EMR systems

Education

High School Diploma

Tools

EPIC EMR

Microsoft Office

Insurance verification tools

Job description

Advocate Health Care in Chicago seeks a detail-oriented Patient Access Specialist to support front-desk registration, collect and verify patient demographics and insurance information, and explain financial responsibilities at the point of service. The role emphasizes HIPAA compliance, excellent customer service, and accurate data entry within EPIC EMR.

Candidates should be proficient with insurance verification tools and Microsoft Office, able to multitask in a fast-paced environment, and