Patient Access Specialist

Advocate Health; Wadesboro (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Advocate Health is seeking a detail-oriented front desk/registration professional to support patient intake and billing workflows. You will create electronic health records, verify demographics and insurance, collect co-pays, and maintain HIPAA compliance in a fast-paced healthcare environment.

In this role you will work with physicians and staff, explain insurance coverage to patients, schedule appointments, and manage payments using EPIC EMR and other systems.

Qualifications

• HIPAA compliance knowledge and practice.
• Ability to work in a high-stress, high-volume area.
• Strong attention to detail and accuracy.
• Excellent written and verbal communication.

Responsibilities

• Create initial electronic health records for patients.
• Verify demographics and insurance information at check-in.
• Explain insurance coverage and assist with payments.
• Coordinate scheduling, admissions, and patient inquiries.

Skills

HIPAA compliance

Customer service

Attention to detail

Communication skills

Multitasking

Education

High School Graduate

Tools

EPIC EMR

Insurance verification tools

Microsoft Office

Internet browser

Job description

Advocate Health is seeking a detail-oriented front desk/registration professional to support patient intake and billing workflows. You will create electronic health records, verify demographics and insurance, collect co-pays, and maintain HIPAA compliance in a fast-paced healthcare environment.

In this role you will work with physicians and staff, explain insurance coverage to patients, schedule appointments, and manage payments using EPIC EMR and other systems.