Patient Access & EHR Registration Specialist

Atrium Health; Charlotte (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Atrium Health is seeking a detail-oriented patient access representative to support registration, insurance verification, and billing processes. You will collect demographic and financial information, schedule tests, explain financial responsibilities, and maintain HIPAA compliance.

You will use EPIC and other computer systems, verify eligibility, explain plan coverage, and help resolve billing issues. The role requires strong communication and the ability to handle sensitive information in a

Qualifications

• Experience in a healthcare setting is beneficial.
• Must understand HIPAA and patient confidentiality.
• Ability to explain insurance coverage and financial responsibilities to patients.

Responsibilities

• Create and maintain electronic health records foundation for patient care.
• Register patients and collect demographic, guarantor, and insurance information.
• Discuss and collect co-pays and patient responsibilities; ensure timely payments.

Skills

Customer service

Attention to detail

Communication

Problem solving

Interpersonal skills

Multitasking

HIPAA compliance

Education

High School Graduate

Tools

EPIC EHR

Insurance verification tools

Patient liability estimation tools

Microsoft Office

Job description

Atrium Health is seeking a detail-oriented patient access representative to support registration, insurance verification, and billing processes. You will collect demographic and financial information, schedule tests, explain financial responsibilities, and maintain HIPAA compliance.

You will use EPIC and other computer systems, verify eligibility, explain plan coverage, and help resolve billing issues. The role requires strong communication and the ability to handle sensitive information in a