Patient Admissions & Insurance Coordinator

Mass General Brigham; Boston (MA); Hybrid; USD 28,000 - 39,000; Full time

Job summary

Mass General Brigham seeks a patient admissions coordinator to welcome patients and collect their personal and medical information, helping determine admission eligibility and reviewing benefits. This role coordinates admissions with providers, insurers and families, while ensuring data accuracy in the system.

Hybrid work arrangement in the Boston area is available. The position requires strong communication, attention to detail, and knowledge of insurance processes, with education options

Qualifications

• Associate’s degree preferred; or high school diploma with healthcare admissions experience.
• Medical terminology and insurance processes knowledge expected.
• Strong communication and organizational abilities required.

Responsibilities

• Greet patients and collect personal and medical information for admission.
• Review admission requests for eligibility and appropriateness.
• Document information in the system with completeness and accuracy.
• Coordinate admissions with providers, insurers and other parties.
• Verify insurance coverage and resolve related issues with patients.
• Assist patients and families with questions about the admissions process.

Skills

Communication

Interpersonal skills

Attention to detail

Organizational skills

Multitasking

Medical terminology

Insurance processes

Education

Associate’s Degree Healthcare Administration

Associate’s Degree Business Administration

High School Diploma or Equivalent

Tools

Computer proficiency

Job description

Mass General Brigham seeks a patient admissions coordinator to welcome patients and collect their personal and medical information, helping determine admission eligibility and reviewing benefits. This role coordinates admissions with providers, insurers and families, while ensuring data accuracy in the system.

Hybrid work arrangement in the Boston area is available. The position requires strong communication, attention to detail, and knowledge of insurance processes, with education options