Patient Access Coordinator — Registration & Scheduling

Beth Israel Lahey Health; Burlington (MA); Presencial; USD 29.000 - 39.000; Jornada completa

Descripción de la vacante

Beth Israel Lahey Health seeks a Patient Access Representative to register patients for visits, handle payments, and coordinate scheduling in a fast-paced environment. You will verify insurance, ensure accurate demographics, and guide patients through Kiosk check-in while safeguarding confidential information.

Attention to detail with strong typing skills, experience in call centers, and knowledge of EHR systems will support efficient, high-quality patient experiences in a dynamic hospital

Formación

• High school diploma or equivalent; associate’s degree preferred.
• 1-3 years related work experience with computer systems and MS Office.
• Ability to work in a fast-paced environment with attention to detail.

Responsabilidades

• Register patients and explain the registration process to patients.
• Process co-payments, deductibles, balances, and reconcile cash drawer daily.
• Assist with Kiosk check-in and Medicare questionnaire as needed.
• Schedule, reschedule, and cancel patient appointments per protocols.
• Maintain confidentiality and secure patient information in all settings.

Conocimientos

Call Center experience

Strong typing 40+wpm

Bilingual communication

Medical terminology knowledge

Educación

High school degree or equivalent

Associate’s degree preferred

Herramientas

EHR Software

Microsoft Office

Descripción del empleo

Beth Israel Lahey Health seeks a Patient Access Representative to register patients for visits, handle payments, and coordinate scheduling in a fast-paced environment. You will verify insurance, ensure accurate demographics, and guide patients through Kiosk check-in while safeguarding confidential information.

Attention to detail with strong typing skills, experience in call centers, and knowledge of EHR systems will support efficient, high-quality patient experiences in a dynamic hospital