Patient Access & Registration Specialist

Beth Israel Lahey Health, Inc.; Peabody (MA); On-site; USD 28,000 - 38,000; Full time

Job summary

Beth Israel Lahey Health, Inc. is seeking a Patient Access Representative to ensure a smooth, welcoming registration experience for patients across our system.

You will handle scheduling, verify demographics and insurance, and support the billing process with accuracy and confidentiality. In a fast-paced, team‑oriented environment, you will respond to patient questions, guide visitors through the enrollment steps, and refer complex cases to appropriate departments while maintaining exceptional

Qualifications

• Education: High school degree or equivalent; Associate’s degree preferred.
• Experience: 1-3 years related work experience; computer systems experience including web-based apps and Microsoft Office.

Responsibilities

• Registers patients presenting for visits and explains the registration process.
• Processes co-payments, co-insurance, deductibles, and balances due; reconciles cash drawer.
• Completes Medicare Secondary Payer Questionnaire and adjusts coverage.
• Obtains signatures on consent forms, financial forms, and other documents; scans and records receipts.

Skills

Fast-paced work

Data entry accuracy

Typing 40+ wpm

Bilingual skills

Education

High school diploma or equivalent

Associate’s degree preferred

Tools

EHR Software

MS Office

Job description

Beth Israel Lahey Health, Inc. is seeking a Patient Access Representative to ensure a smooth, welcoming registration experience for patients across our system.

You will handle scheduling, verify demographics and insurance, and support the billing process with accuracy and confidentiality. In a fast-paced, team‑oriented environment, you will respond to patient questions, guide visitors through the enrollment steps, and refer complex cases to appropriate departments while maintaining exceptional