Patient Access & Admissions Coordinator

Salem Hospital; Salem (MA); On-site; USD 27,000 - 39,000; Full time

Job summary

Mass General Brigham in Boston is seeking an Admissions Coordinator to manage patient admissions for inpatients and outpatient testing. The role ensures accurate patient information collection and clear communication of hospital policies.

The position involves interviewing arriving patients or representatives, entering data into the computer system, and coordinating with ancillary departments. It supports ongoing performance improvement activities.

Qualifications

• Ability to read, write and speak English required.
• Effective interpersonal skills and analytical ability.
• Typing 40 wpm.
• Familiarity with medical billing and managed care.
• Previous office experience or training in a medical setting.
• Previous customer service experience.
• Associate Degree in business or related field preferred.

Responsibilities

• Arranges for efficient admission of inpatients and hospital-based outpatient testing or procedures.
• Ensures that patient information is collected and that patients are aware of hospital policies and procedures.
• Interviews incoming patient or representatives and enters information required for admission into computer database.
• Distributes appropriate information to ancillary departments.
• Participates in performance improvement and CQI activities.

Skills

Interpersonal skills

English proficiency

Analytical skills

Typing speed 40 wpm

Customer service experience

Office equipment familiarity

Medical billing knowledge

Education

Associate Degree in business or related field

Job description

Mass General Brigham in Boston is seeking an Admissions Coordinator to manage patient admissions for inpatients and outpatient testing. The role ensures accurate patient information collection and clear communication of hospital policies.

The position involves interviewing arriving patients or representatives, entering data into the computer system, and coordinating with ancillary departments. It supports ongoing performance improvement activities.