Patient Access & Scheduling Specialist

St. Tammany Parish Hospital; United States; On-site; USD 38,000 - 52,000; Full time

Job summary

St. Tammany Health System is hiring for a front desk/medical office support role. You will manage patient check‑in and check‑out processes, ensure smooth throughput, and handle scheduling and insurance verification during registration.

Ideal candidates bring medical office experience, knowledge of medical terminology, and a team‑oriented mindset to thrive in a fast‑paced environment while maintaining professional patient interactions.

Qualifications

• Must operate a computer, copier and fax machine.
• Good communication skills and patience are essential.
• Medical office experience is preferred.
• Knowledge of medical terminology is required.
• Team player who can learn all office areas.
• Ability to work with others in a busy environment.

Responsibilities

• Perform efficient check‑in/check‑out for patients.
• Prioritize throughput and customer service.
• Schedule appointments and verify insurance during registration.
• Collect accurate patient information while protecting privacy per HIPAA.
• Answer multi‑line phones courteously and direct calls.
• Collect copayments and patient balances.
• Scan or file documents into the medical record as needed.

Skills

Computer literacy

Communication skills

Medical terminology

Medical office experience

Team player

Works well under pressure

Education

High School Diploma or GED

Post-secondary/ Vocational program (optional)

Job description

St. Tammany Health System is hiring for a front desk/medical office support role. You will manage patient check‑in and check‑out processes, ensure smooth throughput, and handle scheduling and insurance verification during registration.

Ideal candidates bring medical office experience, knowledge of medical terminology, and a team‑oriented mindset to thrive in a fast‑paced environment while maintaining professional patient interactions.