Patient Experience Front Desk Coordinator

Suncoast Community Health Centers, Inc.

Wimauma (FL)

In loco

USD 32.000 - 42.000

Tempo pieno

12 ore fa

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Descrizione del lavoro

Suncoast Community Health Centers, Inc. is seeking a Front Office Representative (Medical) to warmly welcome patients, register them, and coordinate appointments across providers. The role requires HIPAA-compliant record handling, insurance verification, and financial counseling, along with proficient use of EMR and MS Office to keep workflows smooth.

This on-site position supports patient flow, cash handling, and team communication in a busy clinical setting.

Competenze

High School Diploma or equivalent is required.
Must have excellent communication and customer service skills.
Proficient in MS Office and EMR or related software.

Mansioni

Welcome and register patients in a courteous, professional, and efficient manner.
Schedule, confirm, and manage appointments for providers, including cancellations and reschedules.
Verify patient insurance eligibility and assist with claims, referrals, and pre-authorizations.
Collect co-pays and payments, ensuring accurate application to patient accounts.
Maintain patient records in compliance with HIPAA regulations.
Answer phone calls and direct inquiries to appropriate team members.
Provide financial counseling to patients, explaining insurance coverage and payment options.
Coordinate with the office team to ensure smooth patient flow.