Patient Access Coordinator: Front Desk Registration

St. Mary Medical Center, Langhorne, PA; Langhorne (Bucks County); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

Tuition reimbursement

Free parking

Job summary

St. Mary Medical Center is seeking a Patient Access Representative for full-time day shifts. The role involves outpatient, ER, and inpatient registration, upfront cash collection, and insurance verification.

You will verify benefits, perform pre-cert checks, and secure patient signatures while ensuring accurate data entry and timely revenue cycle communication. The position emphasizes patient-focused service and cross-department coordination.

Qualifications

• Requires experience in insurance verification and hospital patient registration.
• Strong customer service skills and ability to communicate with patients, families, and hospital staff.
• HFMA CRCR or NAHAM CHAA certification due within one year of hire.

Responsibilities

• Verify insurance benefits and pre-certification/authorization as needed.
• Conduct medical necessity checks when required.
• Obtain patient signatures and collect financial responsibility details.
• Provide professional customer service and coordinate services to patients and hospital staff.

Skills

Insurance verification

Outpatient registration

Customer service

Education

Associate degree (Preferred)

Job description

St. Mary Medical Center is seeking a Patient Access Representative for full-time day shifts. The role involves outpatient, ER, and inpatient registration, upfront cash collection, and insurance verification.

You will verify benefits, perform pre-cert checks, and secure patient signatures while ensuring accurate data entry and timely revenue cycle communication. The position emphasizes patient-focused service and cross-department coordination.