Patient Access Coordinator - Flexible Hours & Scheduling

Hanger, Inc.; West Milwaukee (WI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Benefits

401k Savings and Retirement Plan

Paid Parental Bonding Leave

Flexible Work Schedules

Relocation Assistance

Job summary

Hanger, Inc. in Wisconsin seeks a friendly front desk receptionist to join our Patient Care Center. You will welcome patients, collect and verify demographics and insurance data, and coordinate scheduling to support clinicians and referrals.

The role requires accurate data entry, strong communication, and the ability to handle multiple calls with care and discretion. You will work within HIPAA guidelines, maintain patient files, and assist with billing processes as needed while contributing to a

Qualifications

• High school diploma or equivalent required.
• Ability to obtain and verify patient demographics and insurance information.
• Strong customer service and communication skills.
• Experience in a receptionist role or medical front office preferred.
• Must be able to pass Talent Bullseye assessment.

Responsibilities

• Provide the highest level of customer service to patients, colleagues, and referral sources.
• Accurately obtain and verify patient demographics and insurance information.
• Maintain accurate patient files and ensure HIPAA privacy and security.
• Coordinate scheduling of clinician appointments and referrals.
• Process and monitor referrals/prescriptions to ensure complete information.
• Handle multiple phone lines and perform data entry with accuracy.

Job description

Hanger, Inc. in Wisconsin seeks a friendly front desk receptionist to join our Patient Care Center. You will welcome patients, collect and verify demographics and insurance data, and coordinate scheduling to support clinicians and referrals.

The role requires accurate data entry, strong communication, and the ability to handle multiple calls with care and discretion. You will work within HIPAA guidelines, maintain patient files, and assist with billing processes as needed while contributing to a