Patient Access Coordinator — Flexible Schedules & Benefits

Hanger; La Crosse (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

Medical, Dental, Vision

401k plan

Paid parental leave

Flexible schedules

Relocation assistance

Volunteer opportunities

Job summary

Hanger, Inc. seeks a front office coordinator to deliver top-tier service to patients, colleagues and referral sources. You will coordinate and administer front office activities, verify patient and insurance information, and ensure compliance with HIPAA and Company policies.

In this role you will manage multiple phone lines, maintain accurate patient files, schedule clinicians' calendars, collect co-pays, and assist with billing processes to support PCC services.

Qualifications

• High school diploma or equivalent required.
• Talent Bullseye assessment with a 70+ score required.
• Preferred 2–4 years of customer service/front desk experience.
• Must have a valid driver license per policy.

Responsibilities

• Provide high level customer service to patients and referral sources.
• Verify patient and insurance information accurately and in compliance with policies.
• Collect co-pays and handle cash per guidelines.
• Maintain accurate patient files and ensure HIPAA privacy.

Skills

Customer service

Administrative experience

Phone handling

HIPAA knowledge

Education

High school diploma

Tools

Windows OS

Microsoft Office

Job description

Hanger, Inc. seeks a front office coordinator to deliver top-tier service to patients, colleagues and referral sources. You will coordinate and administer front office activities, verify patient and insurance information, and ensure compliance with HIPAA and Company policies.

In this role you will manage multiple phone lines, maintain accurate patient files, schedule clinicians' calendars, collect co-pays, and assist with billing processes to support PCC services.