Patient Access Concierge – Part-Time

Summa Health; Cleveland (OH); On-site; USD 23,419 - 27,552; Part time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

Paid Time Off

Retirement Savings Plan

Job summary

Summa Health is seeking a Service Ambassador for a part-time role. You will create a positive first impression for patients and visitors and provide direct assistance at key access points across Summa hospitals.

Ideal candidates have a high school diploma and at least one year in customer service, with the ability to meet service excellence standards in a fast-paced health system setting. Salary ranges are posted with benefits included.

Qualifications

• High School diploma or equivalent.
• 1 year experience in direct customer service.
• Must meet Summa Health System's Service Excellence Standards.

Responsibilities

• Create a positive first impression for patients, families and visitors as they enter Summa hospital.
• Provide direct assistance at various access points.
• Collaborate with a team across different support areas.

Skills

Basic computer skills

Customer service

Education

High School diploma or equivalent

Job description

Summa Health is seeking a Service Ambassador for a part-time role. You will create a positive first impression for patients and visitors and provide direct assistance at key access points across Summa hospitals.

Ideal candidates have a high school diploma and at least one year in customer service, with the ability to meet service excellence standards in a fast-paced health system setting. Salary ranges are posted with benefits included.