Weekend Patient Access & Safety Ambassador

Summa Health; Cleveland (OH); On-site; USD 22,868 - 27,441; Part time

Benefits offered by this job

Basic Life Insurance

Short-Term Disability

Retirement Savings Plan

Education Assistance

Pet Insurance

Job summary

A healthcare provider is seeking a Service Ambassador I for their Akron City Campus. This part-time role involves serving as the first point of contact at hospital entrances, creating a positive first impression for patients, families, and visitors. Responsibilities include assisting with appointment confirmations and ensuring compliance with safety regulations. Ideal candidates will have strong customer service skills, a high school diploma, and at least one year of experience in a direct service role. Competitive hourly pay with benefits is offered.

Qualifications

• Minimum one year experience in direct customer service role.
• Ability to exceed service excellence standards.
• Knowledge of hospital layout.

Responsibilities

• Serve as a contact point at hospital entrances.
• Assist visitors with appointments and directions.
• Ensure compliance with safety regulations.

Skills

Customer service

Active listening

Effective communication

Problem resolution

Basic computer skills

Education

High School diploma or equivalent

Job description

A healthcare provider is seeking a Service Ambassador I for their Akron City Campus. This part-time role involves serving as the first point of contact at hospital entrances, creating a positive first impression for patients, families, and visitors. Responsibilities include assisting with appointment confirmations and ensuring compliance with safety regulations. Ideal candidates will have strong customer service skills, a high school diploma, and at least one year of experience in a direct service role. Competitive hourly pay with benefits is offered.