Patient Access Concierge – Front Desk & Intake

Hanger Inc; Town of Marcy (NY); Sur place; USD 29 000 - 33 000; Plein temps

Avantages offerts par ce poste

8 Paid National Holidays

4 Floating Holidays

PTO for Vacation and Sick Time

Medical, Dental, and Vision Benefits

401k Savings and Retirement Plan

Paid Parental Bonding Leave

Referral Bonus Program

Mentorship Programs

Résumé du poste

Hanger Inc. seeks a friendly, detail-oriented front desk receptionist to ensure a seamless experience for patients, staff, and referrals. You will manage check-in, insurance details, and payments while coordinating appointments and prosthetic care plans.

The role requires strong communication, computer skills, and the ability to work in a fast-paced clinical environment. NY state pay range is posted with benefits and bonus opportunities.

Qualifications

• Minimum high school diploma or equivalent.
• Less than one year of customer service or administrative experience.
• Receptionist or medical front office experience preferred.
• Valid driver's license and acceptable driving record.

Responsabilités

• Greet and assist patients at the front desk; provide information and address inquiries.
• Verify and update patient demographics and insurance details during check-in; manage walk-ins.
• Collect patient payments including deductibles, copays, and coinsurance at the front desk.
• Coordinate follow-up appointments including casts, measurements, deliveries, and prosthetic care plans.
• Serve as a liaison for clinic services and inform patients about experience programs and resources.
• Collaborate with Revenue Cycle Management to obtain necessary patient information and ensure accurate EHRs.

Connaissances

Customer service

Receptionist experience

Communication skills

Computer proficiency

Driver's license

Formation

High school diploma

Outils

Windows-based software

Electronic Health Records (EHR)

Description du poste

Hanger Inc. seeks a friendly, detail-oriented front desk receptionist to ensure a seamless experience for patients, staff, and referrals. You will manage check-in, insurance details, and payments while coordinating appointments and prosthetic care plans.

The role requires strong communication, computer skills, and the ability to work in a fast-paced clinical environment. NY state pay range is posted with benefits and bonus opportunities.