Patient Access & Clinic Scheduler

Vail Health Hospital; Austin (TX); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Wellbeing reimbursement funds

403(b) contribution eligibility

Job summary

Vail Health is seeking a Clinic Scheduler to handle scheduling inquiries, coordinate appointments, and direct calls to the appropriate party. You will manage patient information, messages, and portal requests to ensure timely appointment setup.

The role emphasizes HIPAA compliance, accuracy in patient demographics, and experience in medical administration. Some roles may be based outside of Colorado, with potential to work in the listed states, including Texas.

Qualifications

• 2 years administration or similar experience preferred.
• Previous medical office experience preferred.
• Knowledge of medical terminology, HIPAA compliance and OSHA rules and regulations preferred.

Responsibilities

• Schedules medical appointments through coordination of patients, providers, locations, payers, etc.
• Receives and initiates calls to and from patients, providers, outside provider offices, while following established scheduling procedures and protocols.
• Appropriately schedules appointments, tests and/or procedures, leveraging the electronic health record (EHR) scheduling software.
• Promptly answers incoming calls in a professional manner and scheduling of patient appointments.
• Obtains patient demographics with accuracy to include but not limited to patient address information, telephone number and insurance information from the patient.
• Manages electronic requests through drop box and patient portals to schedule appointments.
• Distributes faxes helps manage needed requests.

Skills

Administrative experience

Medical office experience

Tools

EHR scheduling software

Job description

Vail Health is seeking a Clinic Scheduler to handle scheduling inquiries, coordinate appointments, and direct calls to the appropriate party. You will manage patient information, messages, and portal requests to ensure timely appointment setup.

The role emphasizes HIPAA compliance, accuracy in patient demographics, and experience in medical administration. Some roles may be based outside of Colorado, with potential to work in the listed states, including Texas.