Patient Access Champion - Smooth Check-In & Verifications

Mercy; Joplin (MO); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

Tuition assistance

Retirement savings plan

Job summary

Mercy is seeking a Patient Access Representative to welcome patients and perform scheduling, registration, benefit verification, pre-certification and financial clearance. The role requires accuracy in data entry and strong communication with patients, physicians, and insurance providers.

Day-to-day responsibilities include entering patient information, coordinating with clinical staff, and ensuring smooth admission processes.

Qualifications

• Clear communication with patients, physicians, and insurance providers.
• Accurate data entry and attention to detail in patient records.
• Experience with medical terminology and insurance plans preferred.

Responsibilities

• Schedule and register patients; verify benefits and pre-certifications.
• Facilitate financial clearance and pre-visit collections.
• Maintain accurate patient records and assist with data entry across systems.

Skills

Communication skills

Telephone etiquette

Attention to detail

Organizational skills

Customer service

Team collaboration

Education

High School diploma

Some college

Tools

10-key calculator

Computer systems

Job description

Mercy is seeking a Patient Access Representative to welcome patients and perform scheduling, registration, benefit verification, pre-certification and financial clearance. The role requires accuracy in data entry and strong communication with patients, physicians, and insurance providers.

Day-to-day responsibilities include entering patient information, coordinating with clinical staff, and ensuring smooth admission processes.