Patient Access Specialist – Scheduling & Verification

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Oklahoma; On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy is seeking a Patient Access Representative to be the first point of contact for patients. The role encompasses scheduling, registration, benefit verification, and financial clearance with attention to accurate data entry.

The position requires clerical and customer service experience, a high school diploma, and familiarity with medical terminology and insurance plans. Mercy offers comprehensive benefits and a supportive work environment.

Qualifications

• 1-3 years clerical and customer service experience preferred.
• Experience with medical terminology and insurance plans preferred.
• High School diploma required; some college helpful.

Responsibilities

• Facilitate patient entrance including scheduling, registration and pre-certification.
• Verify benefits and perform financial clearance, including pre-visit collection.
• Ensure accurate patient data is entered into the record.

Skills

Effective communication

Telephone etiquette

Relationship building

Organizational skills

Attention to detail

Computer skills

10-key calculator

Education

High School diploma

Some college

Job description

Mercy is seeking a Patient Access Representative to be the first point of contact for patients. The role encompasses scheduling, registration, benefit verification, and financial clearance with attention to accurate data entry.

The position requires clerical and customer service experience, a high school diploma, and familiarity with medical terminology and insurance plans. Mercy offers comprehensive benefits and a supportive work environment.