Patient Access & Care Specialist II

Millennium Physician Group, LLC; Brooksville (FL); On-site; USD 24,000 - 35,000; Full time

Job summary

Millennium Physician Group in Brooksville, FL is seeking an administrative professional to support the care team and ensure smooth patient access. You will assist the Practice Manager with daily tasks, participate in audits, and help implement new systems to improve workflows.

The role emphasizes accurate reporting on scheduling, registration, and service metrics, while delivering exceptional guest service to patients and colleagues and maintaining strict patient confidentiality.

Qualifications

• High school diploma or GED is required.
• 2+ years of progressive experience in a healthcare or patient access environment.
• Strong working knowledge of EHR systems, insurance verification, and medical terminology.
• Strong attention to detail, interpersonal communication, and time-management skills.
• Demonstrated professionalism and commitment to patient confidentiality.
• Empathy and professionalism when interacting with patients and families.
• Adheres to HIPAA and privacy standards in all communications and record handling.
• Ability to work independently in a fast-paced, cross-functional environment.

Responsibilities

• Participates in mandatory training programs related to compliance, privacy, workflow changes, and patient experience.
• Supports the Practice Manager and care team with assigned administrative tasks.
• Participates in departmental audits, workflow redesign initiatives, and implementation of new systems or technologies.
• Prepares and distributes operational reports related to scheduling efficiency, registration accuracy, or service metrics.
• Demonstrate excellent guest service to internal team members and patients.
• Performs other related duties as assigned.

Skills

Attention to detail

Interpersonal communication

Time management

Professionalism

Empathy

Independence

Healthcare experience

Education

High school diploma

Tools

EHR systems

Insurance verification

Medical terminology

Job description

Millennium Physician Group in Brooksville, FL is seeking an administrative professional to support the care team and ensure smooth patient access. You will assist the Practice Manager with daily tasks, participate in audits, and help implement new systems to improve workflows.

The role emphasizes accurate reporting on scheduling, registration, and service metrics, while delivering exceptional guest service to patients and colleagues and maintaining strict patient confidentiality.