Patient Care & Administrative Specialist II

Millennium Physician Group; Brooksville (FL); On-site; USD 24,000 - 35,000; Full time

Job summary

Millennium Physician Group is seeking an administrative professional in Brooksville, FL to support the care team and Practice Manager. The role emphasizes compliance, privacy, and patient experience within a fast-paced healthcare setting.

Responsibilities include assisting with reports, audits, and system implementations, while maintaining patient confidentiality and delivering strong guest service to patients and staff.

Qualifications

• High school diploma or GED required.
• 2+ years of progressive healthcare or patient access experience.
• Strong working knowledge of EHR systems, insurance verification, and medical terminology.
• Strong attention to detail, interpersonal communication, and time-management skills.
• Demonstrated professionalism and commitment to patient confidentiality.
• Empathy and professionalism when interacting with patients and families.
• Adheres to HIPAA and privacy standards in all communications and record handling.
• Consistently meets expectations, follows direction, and maintains punctuality.
• Adjusts to changing workflows and patient volume with composure and teamwork.
• Demonstrated ability to manage multiple priorities while maintaining accuracy.

Responsibilities

• Participates in mandatory training programs related to compliance, privacy, workflow changes, and patient experience.
• Supports the Practice Manager and care team with assigned administrative tasks.
• Participates in departmental audits, workflow redesign initiatives, and implementation of new systems or technologies.
• Prepares and distributes operational reports related to scheduling efficiency, registration accuracy, or service metrics.
• Demonstrate excellent guest service to internal team members and patients.
• Performs other related duties as assigned.

Skills

Attention to detail

Interpersonal communication

Time management

Empathy

Education

High school diploma or GED

Tools

EHR systems

Insurance verification

Job description

Millennium Physician Group is seeking an administrative professional in Brooksville, FL to support the care team and Practice Manager. The role emphasizes compliance, privacy, and patient experience within a fast-paced healthcare setting.

Responsibilities include assisting with reports, audits, and system implementations, while maintaining patient confidentiality and delivering strong guest service to patients and staff.