Patient Access & Care Coordinator

Hanger; Lawrence (KS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Medical, Dental, and Vision benefits

401k Savings and Retirement Plan

Paid holidays and vacation

Job summary

Hanger, Inc. in Lawrence, KS is seeking a friendly front desk receptionist to welcome patients, verify demographics and insurance, handle check-in, and support the clinic team. You’ll coordinate appointments, collect payments, and maintain accurate records with compassion and professionalism.

The role requires strong communication, basic computer skills, a high school diploma, and a willingness to learn the clinic’s procedures. Prior medical front office experience is preferred.

Qualifications

• Strong interpersonal, oral (including telephone) and written communication skills.
• Be at minimum a high school diploma or equivalent.
• Less than one year of customer service or related experience is preferred.
• Experience in a receptionist position or medical front office procedures is preferred.

Responsibilities

• Greet and assist patients at the front desk, providing wait time information and inquiries.
• Verify and update patient demographics and insurance details at check-in; handle registrations.
• Collect patient payments including deductibles, copays, and co-insurance.
• Coordinate follow-up appointments and prosthetic care-related scheduling.
• Serve as a liaison for clinic services and patient experience programs.
• Collaborate with Revenue Cycle Management to obtain patient information.
• Maintain accurate electronic health records for all patients.

Skills

Interpersonal communication

Oral & written communication

Typing speed

Education

High school diploma

Tools

Windows-based software

Email systems

Job description

Hanger, Inc. in Lawrence, KS is seeking a friendly front desk receptionist to welcome patients, verify demographics and insurance, handle check-in, and support the clinic team. You’ll coordinate appointments, collect payments, and maintain accurate records with compassion and professionalism.

The role requires strong communication, basic computer skills, a high school diploma, and a willingness to learn the clinic’s procedures. Prior medical front office experience is preferred.