Patient Access & Care Coordinator

Hanger; Honolulu (HI); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical Benefits

401k Plan

Paid Holidays

Parental Leave

Job summary

Hanger, Inc. in Hawaii seeks a front desk receptionist to ensure a seamless patient, staff, and referral source experience. You will manage front desk operations, verify demographics and insurance, and handle payments with accuracy.

The role emphasizes strong communication, computer proficiency, and compassionate patient interaction, with opportunities for growth and benefits in a healthcare setting.

Qualifications

• High school diploma or equivalent.
• Front desk/reception experience preferred.
• Valid driver’s license may be required.

Responsibilities

• Greet and assist patients at the front desk or reception area.
• Verify and update patient demographics and insurance during check-in; handle registrations.
• Collect patient payments including deductibles, copays, and coinsurance at the front desk.
• Coordinate follow-up appointments, including casts and measures when applicable.
• Serve as a liaison for clinic services and patient experience programs.
• Collaborate with Revenue Cycle Management to obtain necessary patient information.
• Maintain accurate electronic health records for all patients.

Skills

Communication skills

Customer service

Typing speed 30 wpm

Education

High school diploma or equivalent

Job description

Hanger, Inc. in Hawaii seeks a front desk receptionist to ensure a seamless patient, staff, and referral source experience. You will manage front desk operations, verify demographics and insurance, and handle payments with accuracy.

The role emphasizes strong communication, computer proficiency, and compassionate patient interaction, with opportunities for growth and benefits in a healthcare setting.