Patient Access & Care Coordinator

MedStar Health; Chevy Chase (MD); On-site; USD 2,489,000 - 4,508,000; Full time

Job summary

MedStar Health Ambulatory Services in Chevy Chase, MD is seeking a patient‑focused front desk associate. You will greet patients, verify insurance, collect co‑pays, and register for appointments as part of smooth patient flow.

You will also schedule follow‑ups, handle test requisitions, answer calls, and maintain accurate medical records, contributing to a positive patient experience in a fast‑paced environment.

Qualifications

• High School diploma or GED required.
• 1 year of customer service experience in healthcare preferred.
• Knowledge of medical terminology and electronic records helpful.

Responsibilities

• Greet patients and coordinate efficient patient flow.
• Register patients, verify insurance, collect co-pays at time of service.
• Schedule appointments and prepare test requisitions.
• Answer phones and provide triage and relay messages.
• Update forms and ensure accurate medical records.

Skills

Interpersonal skills

Customer service

Phone etiquette

Medical terminology

Prioritization

Education

High School diploma or GED

Tools

IDX/GE Centricity

Job description

MedStar Health Ambulatory Services in Chevy Chase, MD is seeking a patient‑focused front desk associate. You will greet patients, verify insurance, collect co‑pays, and register for appointments as part of smooth patient flow.

You will also schedule follow‑ups, handle test requisitions, answer calls, and maintain accurate medical records, contributing to a positive patient experience in a fast‑paced environment.