Patient Access & Care Coordinator

Jobtome; Chandler Heights (AZ); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

UnitedHealth Group is hiring a Patient Access Representative to provide patient-centered front-office support in a clinical setting. You will greet patients, verify insurance, collect co-pays, and process registrations in a fast-paced environment.

Responsibilities include data entry, referrals, pre-certifications, and ensuring accurate patient information. The role offers a comprehensive benefits package and opportunities for professional growth.

Qualifications

• High School Diploma or GED required.
• 1+ years of customer service in hospital/office/phone support.
• Able to work varied shifts (2 pm–2:30 am; 2 pm–8 pm Thursdays).

Responsibilities

• Greet and check in patients; collect demographics and insurance details.
• Verify insurance eligibility and benefits; create price estimates.
• Process referrals, pre-certifications, pre-determinations, and pre-authorizations.
• Collect co-pays and explain patient financial obligations.
• Schedule appointments and coordinate with provider offices.
• Respond to patient inquiries with compassion and accuracy.

Skills

Interpersonal communication

Customer service

Communication skills

Teamwork

Problem solving

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

UnitedHealth Group is hiring a Patient Access Representative to provide patient-centered front-office support in a clinical setting. You will greet patients, verify insurance, collect co-pays, and process registrations in a fast-paced environment.

Responsibilities include data entry, referrals, pre-certifications, and ensuring accurate patient information. The role offers a comprehensive benefits package and opportunities for professional growth.