Patient Experience & Care Coordinator

Jobtome; Hutto (TX); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Volunteer Benefits

Job summary

UnitedHealth Group is hiring a Patient Service Representative to support clinic operations, including patient check-in/out, insurance verification, and scheduling. The role emphasizes accurate cash handling, records management, and strong customer service within a healthcare setting.

Typical schedule is weekday hours in a clinical environment, with opportunities to contribute to a cohesive team and improve patient experience through efficient administrative support.

Qualifications

• High school diploma or GED required.
• At least 2 years in a medical setting.
• Proficiency with Microsoft Office.

Responsibilities

• Greets patients as they arrive and manages wait time.
• Complete check-in and check-out tasks to include insurance verification, precertification, and copy of documents.
• Collects co-pays/coinsurance/deductibles and issues receipts.
• Manages cashier box and daily deposits per policy.
• Processes walk-in patients and schedules appointments.
• Answers phones and schedules appointments; redirects calls as needed.

Skills

Microsoft Office

Medical office experience

Customer service

Education

High School Diploma/GED

Tools

EMR systems

ICD-10 / CPT coding

Job description

UnitedHealth Group is hiring a Patient Service Representative to support clinic operations, including patient check-in/out, insurance verification, and scheduling. The role emphasizes accurate cash handling, records management, and strong customer service within a healthcare setting.

Typical schedule is weekday hours in a clinical environment, with opportunities to contribute to a cohesive team and improve patient experience through efficient administrative support.