Patient Care Coordinator - Front Office & Scheduling

Jobtome; Taylorsville (MS); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Job summary

UnitedHealth Group is seeking a Patient Care Coordinator to perform general clinic office functions that support efficient patient care, including registration, insurance verification, co-pay collection, and scheduling of diagnostic and follow-up appointments. The role requires strong customer service and proficiency with Microsoft Office, as well as the ability to travel 10% to other practices.

The position offers a Monday–Friday 8am–5pm schedule and the opportunity to contribute to

Qualifications

• High School Diploma/GED.
• 1+ years of experience in customer service.
• 1+ years of experience with Microsoft Office.
• Ability to travel 10% of the time to other practices for coverage.

Responsibilities

• Provide exceptional service to all customers
• Greet patients as they arrive and manage wait time
• Process walk-in patients and visitors
• Manages day to day operations for activities and programs within the community center space
• Answers phones and schedules appointments as necessary, verifying correct visit type and primary care provider
• Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages and create and manage tasks as needed
• Manages medical records (maintains, files/scans, prepares for schedule)
• Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc.
• Work with back-office staff to ensure smooth patient flow
• Resolve service issues and complaints, and defer to appropriate management or clinical personnel when necessary
• Assist co-workers and team members with duties when requested, to include but not limited to, floating to other areas
• Close out EMR messages
• Establish and maintain effective working relationships with patients, employees, and the public
• Performs all other related duties as assigned

Skills

Customer service

Microsoft Office

Travel

EMR software

Medical terminology

Data entry

Education

High School Diploma/GED

Job description

UnitedHealth Group is seeking a Patient Care Coordinator to perform general clinic office functions that support efficient patient care, including registration, insurance verification, co-pay collection, and scheduling of diagnostic and follow-up appointments. The role requires strong customer service and proficiency with Microsoft Office, as well as the ability to travel 10% to other practices.

The position offers a Monday–Friday 8am–5pm schedule and the opportunity to contribute to