Patient Care Coordinator: Front Desk & Scheduling Pro

Jobtome; Placitas (NM); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus

Voluntary Benefits

Job summary

UnitedHealth Group is seeking a Patient Care Coordinator to greet and register patients, manage scheduling across multiple clinics, and ensure insurance verification and eligibility are completed efficiently. The role supports a front desk team and handles cash transactions with accuracy.

The position requires strong communication, a high school diploma, and experience in customer service. Bilingual English/Spanish is a plus.

Qualifications

• 1+ years of customer service experience with strong communication both in person and via phone
• Intermediate level of proficiency with Microsoft Office applications
• Bilingual (English /Spanish) with ability to communicate with patients and families

Responsibilities

• Provides direct customer service and front desk assistance for assigned department including registering, scheduling and verifying insurance and arriving patients
• Handles customer account transactions and performs cashiering operations
• Reconciles daily cash deposits and settles credit card transactions
• May analyze medical records and charge entry information for financial reimbursement
• Adheres to policies and regulations to ensure patient safety and quality of care
• Other duties as assigned

Skills

Customer service

Microsoft Office

Bilingual (English/Spanish)

Education

High School Diploma/GED

Job description

UnitedHealth Group is seeking a Patient Care Coordinator to greet and register patients, manage scheduling across multiple clinics, and ensure insurance verification and eligibility are completed efficiently. The role supports a front desk team and handles cash transactions with accuracy.

The position requires strong communication, a high school diploma, and experience in customer service. Bilingual English/Spanish is a plus.