Patient Access & Registration Specialist

Jobtome; Town of Cooperstown (WI); Vor Ort; USD 22.000 - 40.000; Vollzeit

Zusammenfassung

UnitedHealth Group's Optum unit is hiring a Patient Access Representative (Central Registration) to greet patients, verify demographics and insurance, and support care delivery in a fast-paced front office.

Responsibilities include collecting patient data, verifying insurance coverage, handling co-pays, processing referrals and authorizations, and scheduling follow-up appointments with a compassionate, patient-centered approach.

Qualifikationen

• High school diploma or GED is required.
• At least 1 year in customer service or related setting using computer/phone.
• Able to work onsite and follow the listed schedule, including overtime/ weekends as needed.
• Must be 18 years or older.

Aufgaben

• Greet and register patients and collect demographics and insurance info.
• Verify insurance eligibility and benefits in real time.
• Process referrals, pre-certifications, and pre-authorizations.
• Collect co-pays and discuss financial obligations with patients.
• Create and confirm upcoming appointments for patient services.
• Respond to patient inquiries with compassionate, accurate information.
• Generate and review patient data reports for accuracy.
• Maintain up-to-date knowledge of registration requirements across units.

Kenntnisse

Customer service

Communication skills

Insurance knowledge

Microsoft Office

Ausbildung

High School Diploma/GED

Tools

Microsoft Office

Jobbeschreibung

UnitedHealth Group's Optum unit is hiring a Patient Access Representative (Central Registration) to greet patients, verify demographics and insurance, and support care delivery in a fast-paced front office.

Responsibilities include collecting patient data, verifying insurance coverage, handling co-pays, processing referrals and authorizations, and scheduling follow-up appointments with a compassionate, patient-centered approach.