Patient Care Coordinator - Sign-On Bonus & Front Office Impact

Jobtome; Mount Pleasant Township (MO); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

UnitedHealth Group is seeking a Front Desk/Patient Registration professional to support clinical front-office operations. You will greet patients, verify insurance, schedule appointments, collect co-pays and ensure accurate data entry in a fast-paced environment.

The role requires a High School Diploma or GED and 1+ year of customer service or call-center experience. Location flexibility includes Mount Pleasant, PA, with shifts 6:00 AM–4:30 PM ET, Monday–Friday, on-site.

Qualifications

• High School Diploma/GED required.
• 1+ years of experience in customer service or professional/military setting using a computer and telephone.
• Willingness to work a flexible schedule including occasional overtime, weekends or holidays as needed.

Responsibilities

• Greet and check in patients; collect patient demographics and insurance information.
• Verify insurance eligibility/benefits and enter data in real time.
• Process co-pays and payments; assist with referrals, pre-certifications and authorizations.
• Provide compassionate, accurate information to patients and families across locations.
• Maintain knowledge of registration requirements for multiple hospital areas.
• Assist in creating and scheduling patient services prior to discharge.

Skills

Customer service

Phone communication

Data entry

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

UnitedHealth Group is seeking a Front Desk/Patient Registration professional to support clinical front-office operations. You will greet patients, verify insurance, schedule appointments, collect co-pays and ensure accurate data entry in a fast-paced environment.

The role requires a High School Diploma or GED and 1+ year of customer service or call-center experience. Location flexibility includes Mount Pleasant, PA, with shifts 6:00 AM–4:30 PM ET, Monday–Friday, on-site.