Patient Access & Care Concierge

Summit Health; New York (NY); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

401k savings plan

Paid time off

Descripción de la vacante

Summit Health is seeking a Patient Service Representative to welcome patients at our Brooklyn location. You will register patients, coordinate appointments, and ensure accurate data entry while delivering outstanding service in a fast-paced environment.

You will handle phone inquiries, assist with insurance questions, collect payments, and support the front desk team to maintain smooth patient flow and patient satisfaction.

Formación

• Experience in high-volume, high-intensity service environments preferred.
• Excellent verbal, written, and interpersonal communication skills.
• Detail-oriented with strong teamwork and adaptability.

Responsabilidades

• Greet and welcome patients and provide exemplary customer service.
• Register patients and coordinate intake and appointments.
• Enter/update patient information accurately in the system.
• Assist with paperwork and filing of medical records.
• Answer phone calls promptly and politely; liaise with Billing as needed.
• Handle cash and co-payments accurately and responsibly.

Educación

High School Degree or GED

Herramientas

Electronic Health Records (EHR) system

Billing software

Descripción del empleo

Summit Health is seeking a Patient Service Representative to welcome patients at our Brooklyn location. You will register patients, coordinate appointments, and ensure accurate data entry while delivering outstanding service in a fast-paced environment.

You will handle phone inquiries, assist with insurance questions, collect payments, and support the front desk team to maintain smooth patient flow and patient satisfaction.