Patient Access & Billing Specialist

AdventHealth; Parker (CO); Sur place; USD 27 000 - 44 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

PTO from Day One

403(b) Retirement Plan

Parental Leave (4 weeks)

Career Development

Whole Person Well-being Resources

Mental Health Support

Pet Benefits

Résumé du poste

AdventHealth Parker seeks a Guest Services Associate to welcome patients, verify demographics and insurance, and register services. You will process forms, collect co-pays, and support post-care financial needs while collaborating with clinical partners to ensure a smooth patient experience.

The role emphasizes accurate data entry, excellent communication, and the ability to provide timely patient education and service in a busy hospital front desk.

Qualifications

• Associate degree in health services administration or related field preferred.
• High School Diploma or equivalent required.
• Prior customer service in medical office is preferred.

Responsabilités

• Answer incoming phone calls and direct them appropriately.
• Register patients, verify demographics, insurance and billing data.
• Process forms and enter information into systems accurately.
• Collect co-pays and outstanding balances at check-in.
• Coordinate with clinical partners to ensure smooth patient flow.
• Educate patients on test locations and patient portal use.

Connaissances

Customer service

Communication

Medical terminology

Phone handling

Data entry

Billing & collections

Formation

Associate degree in health services administration or related field

High School diploma or equivalent

CHAA certification

Outils

CHAA (Certified Healthcare Access Associate)

Description du poste

AdventHealth Parker seeks a Guest Services Associate to welcome patients, verify demographics and insurance, and register services. You will process forms, collect co-pays, and support post-care financial needs while collaborating with clinical partners to ensure a smooth patient experience.

The role emphasizes accurate data entry, excellent communication, and the ability to provide timely patient education and service in a busy hospital front desk.