Lead Medical Office Representative — Patient Access & Billing Expert

AdventHealth; Oregon; On-site; USD 26,000 - 43,000; Full time

Benefits offered by this job

Benefits from Day One

403(b) Retirement Plan

Paid Parental Leave

Job summary

AdventHealth in Parker, CO is seeking a Guest Services Specialist to greet patients, verify demographics and insurance details, and register patients for services. You will facilitate accurate data entry, ensure smooth patient flow, and support the billing process daily.

Responsibilities include collecting co-pays, communicating with clinical partners, and providing clear patient guidance on portals and test locations, while maintaining a friendly, service-first attitude in a fast-paced

Qualifications

• Associate degree or higher in Health Services Administration or related field.
• High School diploma or equivalent.
• 1+ year of customer service and medical office experience with medical terminology.

Responsibilities

• Greet patients and verify demographics, insurance and billing information.
• Register patients for services and process forms promptly.
• Obtain co-pays at check-in and support post-care financial needs.

Skills

Customer service

Medical terminology

Coding

Charge entry

Payment collection

Collections experience

Education

Associate degree or higher in Health Services Administration or related field

High School diploma or equivalent

Job description

AdventHealth in Parker, CO is seeking a Guest Services Specialist to greet patients, verify demographics and insurance details, and register patients for services. You will facilitate accurate data entry, ensure smooth patient flow, and support the billing process daily.

Responsibilities include collecting co-pays, communicating with clinical partners, and providing clear patient guidance on portals and test locations, while maintaining a friendly, service-first attitude in a fast-paced