Patient Access & Billing Specialist

Duke Health; Morrisville (NC); On-site; USD 36,000 - 52,000; Full time

Job summary

Duke Health in Morrisville, NC seeks an organized Patient Revenue Clerk to support the daily clinic preparation, patient check-in/out, charge posting, and scheduling activities within the Patient Revenue Management Organization. You will handle customer service, payments, and referrals with attention to policy and accuracy.

Onsite schedule includes Tue–Fri (8:30 AM–5:30 PM) and Sat (8:00 AM–2:00 PM). Strong communication and data-entry skills are essential to ensure smooth revenue operations and

Qualifications

• High school diploma or equivalent.
• Experience in healthcare customer service preferred.
• Minimum one year experience coordinating multiple tasks.

Responsibilities

• Coordinate clinic preparation and patient check-in/out.
• Post co-payments and balances on accounts.
• Schedule tests and procedures.
• Explain billing to patients according to policies.

Skills

Verbal and written communication

Data entry basics

Medical terminology knowledge

Organization and prioritization

Policy compliance knowledge

Education

High school education

Tools

Maestro Care system

Job description

Duke Health in Morrisville, NC seeks an organized Patient Revenue Clerk to support the daily clinic preparation, patient check-in/out, charge posting, and scheduling activities within the Patient Revenue Management Organization. You will handle customer service, payments, and referrals with attention to policy and accuracy.

Onsite schedule includes Tue–Fri (8:30 AM–5:30 PM) and Sat (8:00 AM–2:00 PM). Strong communication and data-entry skills are essential to ensure smooth revenue operations and