Patient Access & Billing Specialist

Sigma Gamma Rho Sorority, Inc; Kinston (NC); On-site; USD 22,000 - 31,000; Full time

Job summary

UNC Health Medical Group in Kinston, NC is seeking a detail-oriented Medical Administrative Assistant to manage patient check-in/out, billing questions, and demographic data entry. You will support courteous, accurate communications with patients and ensure smooth front-desk operations.

The role emphasizes HIPAA compliance, insurance verification, scheduling, and handling payments. A high school diploma and medical office experience are preferred; on-site work with standard 40-hour weeks is

Qualifications

• High school diploma or GED required; higher-level degree may satisfy.
• Prefer completion of an accredited medical administrative assisting program.
• Previous experience in a medical office is preferred.

Responsibilities

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, files, answers phones in a timely and professional manner providing complete and accurate information, and provides other administrative duties as required.
• Accurately performs patient check in and check out procedures; processes insurance verification and authorization; codes visits with ICD and CPT codes; balances daily receipts; responds to billing questions; schedules appointments with complete demographic and clinical information.
• Orders and maintains clinical supplies, office supplies, and equipment.
• Maintains compliance with safety and regulatory guidelines (HIPAA, OSHA, infection prevention) and participates in quality improvement activities.
• Demonstrates good customer service skills when interacting with patients, families, and visitors; communicates effectively and works in a team.

Skills

Customer service

Computer skills

Phone handling

Data entry

HIPAA compliance

Education

High school diploma or GED

Medical administrative assisting program (preferred)

Medical office experience (preferred)

Tools

Billing software

Microsoft Office

Job description

UNC Health Medical Group in Kinston, NC is seeking a detail-oriented Medical Administrative Assistant to manage patient check-in/out, billing questions, and demographic data entry. You will support courteous, accurate communications with patients and ensure smooth front-desk operations.

The role emphasizes HIPAA compliance, insurance verification, scheduling, and handling payments. A high school diploma and medical office experience are preferred; on-site work with standard 40-hour weeks is