Patient Access & Admin Specialist - Medical Office

NAACPJobFinder; Smithfield (NC); On-site; USD 25,000 - 36,000; Full time

Job summary

UNC Womens Health at Smithfield in North Carolina is seeking an administrative assistant to handle patient check-in/check-out, billing questions, and scheduling. This full-time, on-site position emphasizes accuracy, HIPAA compliance, and customer service.

The role requires a high school diploma or GED, preferably completion of a medical administrative program, and prior medical office experience. 40 hours per week, daytime schedule, with pay range listed and bonuses not specified.

Qualifications

• High school diploma or GED required; higher-level degree may satisfy this requirement.

Responsibilities

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, files, answers phones in a timely and professional manner providing complete and accurate information, and provides other administrative duties as required.
• Accurately performs patient check in and check out procedures. Processes privileged patient health information (obtains current insurance verification and authorization, codes visits using accurate ICD and CPT codes), balances daily receipts, and responds to billing questions. Schedules patient appointments entering all required demographic and clinical information into the system and coordinating with other parties.
• Orders and maintains clinical supplies, office supplies, and equipment.
• Maintains compliance with established safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies and procedures. Participates in unit performance improvement activities.
• Demonstrates good customer service skills when interacting with patients, families, and visitors. Exhibits effective communication skills and team work.

Skills

Language skills

Computer skills

Mathematical skills

Reasoning ability

Communication

Teamwork

Education

High school diploma or GED

Job description

UNC Womens Health at Smithfield in North Carolina is seeking an administrative assistant to handle patient check-in/check-out, billing questions, and scheduling. This full-time, on-site position emphasizes accuracy, HIPAA compliance, and customer service.

The role requires a high school diploma or GED, preferably completion of a medical administrative program, and prior medical office experience. 40 hours per week, daytime schedule, with pay range listed and bonuses not specified.