Patient Access & Billing Specialist

UNC Health; North Carolina; On-site; USD 25,000 - 36,000; Full time

Job summary

UNC Health in Raleigh, NC seeks an administrative professional to handle patient check-in/out, billing queries, and appointment scheduling. The role emphasizes accurate data entry, HIPAA compliance, and friendly customer service.

Requires a high school diploma or GED; prefer completion of a medical administrative assisting program and prior medical office experience. Onsite, 40 hours weekly, day shift; salary range $18.48–$25.89 per hour.

Qualifications

• High school diploma or GED required; higher-level degree may satisfy.
• Prefer completion of an accredited medical administrative assisting program and prior medical office experience.
• Ability to read and interpret documents and write routine reports and correspondence.

Responsibilities

• Maintains compliance with policies and revenue cycle guidelines.
• Answers phones professionally and provides complete information; schedules appointments.
• Performs patient check-in/check-out; processes insurance verification and billing questions.
• Maintains supplies and ensures HIPAA and safety compliance in the work area.
• Demonstrates effective customer service and teamwork with patients and staff.

Skills

Language skills

Mathematical skills

Computer skills

Reasoning ability

Education

High school diploma or GED

Medical administrative assisting program

Job description

UNC Health in Raleigh, NC seeks an administrative professional to handle patient check-in/out, billing queries, and appointment scheduling. The role emphasizes accurate data entry, HIPAA compliance, and friendly customer service.

Requires a high school diploma or GED; prefer completion of a medical administrative assisting program and prior medical office experience. Onsite, 40 hours weekly, day shift; salary range $18.48–$25.89 per hour.