Patient Access & Medical Office Coordinator

Gamma Phi Omega International; Smithfield (NC); On-site; USD 25,000 - 36,000; Full time

Job summary

UNC Health Medical Group at UNC Womens Health in Smithfield, NC is seeking a Medical Administrative Assistant to manage patient check-in/check-out, verify insurance, and handle billing inquiries. The role emphasizes accurate data entry, appointment scheduling, and strong customer service in a 40-hour work week.

Responsibilities include balancing receipts, maintaining supplies, ensuring HIPAA compliance, and delivering professional support in a fast-paced medical office environment.

Qualifications

• High school diploma or GED required; higher-level degree may satisfy this requirement.
• Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.

Responsibilities

• Check in/out patients and process insurance verification.
• Balance daily receipts and respond to billing questions.
• Enter demographic and clinical information into the system and coordinate with others.
• Order and maintain clinical and office supplies.
• Maintain HIPAA, OSHA, and infection prevention policies.
• Provide excellent customer service to patients, families, and visitors, and communicate effectively.

Skills

Patient check-in

Cash handling

Phone etiquette

HIPAA compliance

Education

High school diploma

Tools

Microsoft Office

Job description

UNC Health Medical Group at UNC Womens Health in Smithfield, NC is seeking a Medical Administrative Assistant to manage patient check-in/check-out, verify insurance, and handle billing inquiries. The role emphasizes accurate data entry, appointment scheduling, and strong customer service in a 40-hour work week.

Responsibilities include balancing receipts, maintaining supplies, ensuring HIPAA compliance, and delivering professional support in a fast-paced medical office environment.