Onsite Patient Services & Billing Specialist

UNC Health; Raleigh (NC); On-site; USD 25,000 - 36,000; Full time

Job summary

UNC Health is seeking a full-time Medical Administrative Assistant in Raleigh, NC. The role involves patient check-in/check-out, processing financial information, and providing billing details with strong customer service and computer skills.

Duties include verifying insurance, scheduling appointments, and handling daily office operations onsite. Qualified applicants typically hold a high school diploma or GED and preferably completing a medical administrative program with prior medical office

Qualifications

• High school diploma or GED required; higher-level degree may satisfy this requirement.
• Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.

Responsibilities

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, handles phones professionally, and provides accurate information; performs other admin duties as required.
• Accurately performs patient check-in and check-out; verifies insurance and authorizations; codes visits with ICD/CPT; balances receipts; answers billing questions.
• Schedules patient appointments and enters demographic and clinical information into the system.
• Orders and maintains clinical and office supplies and equipment.
• Ensures compliance with safety and regulatory guidelines (HIPAA, OSHA) and participates in unit improvement activities.
• Delivers excellent customer service and communicates effectively with patients, families, and staff.

Skills

Customer service

Computer skills

Phone handling

Teamwork

Data entry

Education

High school diploma or GED

Tools

ICD/CPT coding

Job description

UNC Health is seeking a full-time Medical Administrative Assistant in Raleigh, NC. The role involves patient check-in/check-out, processing financial information, and providing billing details with strong customer service and computer skills.

Duties include verifying insurance, scheduling appointments, and handling daily office operations onsite. Qualified applicants typically hold a high school diploma or GED and preferably completing a medical administrative program with prior medical office