Patient Access & Administrative Specialist

Kappa Alpha PSI Fraternity, Inc.; Kinston (NC); On-site; USD 22,000 - 31,000; Full time

Job summary

UNC Health Medical Group is seeking a Medical Administrative Assistant to support patient check-in/out, collect and process billing information, and assist with scheduling and data entry at the UNC Pulmonology Sleep Medicine at Lenoir site in Kinston, NC.

The role requires a high school diploma (or GED) and preferably completion of a medical administrative assisting program, with prior medical office experience helpful.

Qualifications

• High school diploma or GED required; higher-level degree may satisfy this requirement.
• Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.
• Must be able to read and interpret safety rules and procedure manuals and to communicate clearly with patients and staff.

Responsibilities

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates strong computer skills, data entry, phone etiquette, and professional information handling.
• Processes patient check-in and check-out procedures, verifies insurance, codes visits using ICD/CPT, balances daily receipts, and answers billing questions.
• Orders and maintains clinical and office supplies and equipment.
• Complies with safety and regulatory guidelines (HIPAA, OSHA) and participates in performance improvement activities.
• Delivers excellent customer service to patients, families, and visitors with effective communication and teamwork.

Skills

Customer service

Computer skills

Data entry

Verbal/written communication

Education

High school diploma or GED

Tools

Microsoft Office

Job description

UNC Health Medical Group is seeking a Medical Administrative Assistant to support patient check-in/out, collect and process billing information, and assist with scheduling and data entry at the UNC Pulmonology Sleep Medicine at Lenoir site in Kinston, NC.

The role requires a high school diploma (or GED) and preferably completion of a medical administrative assisting program, with prior medical office experience helpful.