Patient Access & Billing Coordinator (Onsite)

UNC Health; Chapel Hill (NC); On-site; USD 25,000 - 36,000; Full time

Job summary

UNC Health is seeking an administrative professional to handle patient check-in/out, billing inquiries, and appointment scheduling in Chapel Hill. The role emphasizes accuracy, HIPAA compliance, and strong customer service.

Ideal candidates will have a high school diploma or GED (medical admin training preferred) and prior medical office experience, with solid computer skills and attention to detail. Per diem schedule; onsite location in Chapel Hill, NC.

Qualifications

• Preferred completion of an accredited medical administrative assisting program.
• Experience in a medical office is preferred.
• Strong computer skills and customer service are essential.

Responsibilities

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, files, answers phones promptly, and provides information; performs other admin duties as required.
• Accurately handles patient check in/out procedures; processes insurance verification, codes visits with ICD/CPT, balances receipts, and answers billing questions.
• Schedules patient appointments with complete demographic and clinical data in the system; coordinates with others.
• Orders and maintains clinical and office supplies and equipment.
• Complies with safety/regulatory guidelines (HIPAA/OSHA) and participates in performance improvement activities.
• Provides good customer service and exhibits teamwork when interacting with patients, families, and visitors.

Skills

Customer service

Computer skills

Teamwork

Communication

Education

High school diploma or GED

Medical administrative assisting program (preferred)

Job description

UNC Health is seeking an administrative professional to handle patient check-in/out, billing inquiries, and appointment scheduling in Chapel Hill. The role emphasizes accuracy, HIPAA compliance, and strong customer service.

Ideal candidates will have a high school diploma or GED (medical admin training preferred) and prior medical office experience, with solid computer skills and attention to detail. Per diem schedule; onsite location in Chapel Hill, NC.